Office Administrator

Latrobe, PA
Full Time
Mid Level

Benefits

SSM Industries, Inc. offers an excellent compensation and benefits package, including:

· Competitive salary

· SSM offers Family Medical, Vision and Dental Coverage

o SSM pays all premiums with no required employee premium contribution.

· 401(k) retirement plan: Match 50% of employee’s contribution up to a max 3% employer contribution.

· 401(k) Discretionary Bonus: Contribute an additional 2% of annual salary for profit sharing.

· Paid holidays and vacation time

About SSM Industries

SSM Industries, Inc. is a full-service commercial and industrial mechanical contractor. We deliver comprehensive HVAC, plumbing, refrigeration, process piping, fabrication, and service solutions across a wide range of industries. We have been serving the mechanical, industrial, and power industries for over 30 years. SSM voted a Top Workplace by the Pittsburgh Post-Gazette and received multiple Safety Awards.

Job Summary

We are currently seeking a dedicated Office Administrator to provide comprehensive administrative support to the Latrobe, PA Branch Manager.

This critical role ensures smooth daily operations, maintains high branch efficiency, and delivers superior support to our customers and internal teams.

Key Responsibilities

· Invoicing & Accounts Receivable: Prepare and send out customer invoices. Provide secondary assistance to corporate headquarters with collections as necessary.

· Accounts Payable Support: Support the corporate AP function by collecting physical receiving documents from active jobsites and accurately matching information to vendor invoices.

· Project Management Support: Assist with project workflows, including processing customer contracts and purchase orders for approval, requesting certificates of insurance (COIs), setting up job logs, and tracking extra work orders.

· Office & Mail Operations: Open, date-stamp, and distribute incoming mail and overnight packages. Prepare outgoing mail and shipments.

· Communication & Support: Answer incoming telephone calls, greet guests, and route inquiries to the appropriate personnel. Provide general support to other departments and handle additional duties as assigned by the Branch Manager.

· Professional Representation: Act as a face of the company, consistently representing SSM Industries in a positive, professional, and welcoming manner.

Qualifications

· Education: High School Diploma or GED required.

· Experience: Minimum of 2 years of experience as an office administrator or in a similar administrative support function. Experience working within the construction or contracting industry is a strong plus, but not required.

· Customer Service: Excellent customer service skills with the ability to positively and professionally interact with a variety of people at all levels of the organization.

· Logistics: Must possess reliable transportation and a valid driver's license.

All inquiries are strictly confidential. SSM Industries, Inc. is an Equal Opportunity Employer. We make all employment decisions based on business needs, job requirements, and individual qualifications—plain and simple.

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